- We ask that you arrive 15 minutes prior to your scheduled appointment time to give you an opportunity to check-in, change, relax, and prepare your mind for your special treatment.
- Please remember, should you arrive late, your treatment will end as scheduled as a courtesy to the next guest.
- Honor all guests’ comfort and relaxation by turning off electronic devices before entering the spa
- At The Spa at 10 North, we strive to provide you with the best possible spa-experience and ensure that all appointments are well-mananged for the convenience of our guests. To facilitate this, we have implemented the following guidelines regarding our cancellation policy and deposit requirements.
We request a minimum of 48 hours’ notice for any appointment cancellations or rescheduling.
If you need to cancel or reschedule your appointment, please inform us at least 48 hours in advance to avoid any charges.
Cancellations or rescheduling requests made within 48 hours of the scheduled appointment time will incur a cancellation fee equal to 50% of the booked service(s).
For all appointments booked with at least a 48 hour’s notice, we require a 50% deposit to secure your reservation.
Deposits should be made at least 48 hours before the scheduled appointment.
Appointments booked on the same day or within 24 hours will require a 50% deposit on the day of booking, and the deposit is non-refundable.
We understand that unexpected circumstances may arise, and we will do our best to accommodate you. However, late cancellations and no-shows disrupt our scheduling and prevent other clients and guests from enjoying our services.
Your cooperation in adhering to this policy is greatly appreciated.
Please note that we value your time and aim to provide exceptional service. by implementing these guidelines, we ensure that our team is prepared and available to deliver the spa experience you deserve.
For more information or to make any changes to your appointment, please contact us at 405-605-1772. We look forward to providing you with a rejuvenating and relaxing spa experience at The Spa at 10North.
Thank you for your understanding and cooperation. — The Spa at 10 North
- The Spa at 10 North Gift Certificates make the perfect year-round gift for any occasion. You may also purchase E-Certificates through our FB page @spa10north